General Biodot Questions:

Q: Where should I put the Biodot?
A: We recommend that the Biodot should be placed on the hand in the gentle dip between the thumb and the forefinger. This allows high visibility and is naturally protected from undo abrasion.


Q: What is the shelf-life of a Biodot?
A: Biodots will last several years stored in a cool, dry location. Even when the adhesive on the back has expired, the dot should continue to register temperature change.


Q: Are the Biodots dangerous if swallowed?
A: No--The Biodot skin thermometers are non-toxic and completely safe for use on any external part of the body.


Q: Do Biodots come with any Warranty or Guarantee?
A: Yes-- Please see our Disclaimer.

Biodot Order Information:

Q: How do I look up my Order Information?
A: Please visit the My Account section.


Q: What if I forgot my username or password?
A: Click one of the following: Forgot Username OR Forgot Password


Q: What are your Shipping Rates?
A: For online orders, Standard Shipping Rates within the US and Canada are as follows:
*Express Shipping is available for an added fee.